Payment Safety and Marketplace Transparency
Payment clarity is essential for trust. This page explains the practical safeguards users should understand before applying or hiring.
Know the fee before applying
Project cards show the application or bid fee before a professional proceeds. Users should review the fee, project scope, and deadline before payment.
Use secure payment channels
Payments are processed through supported payment partners. Do not share card details, UPI credentials, OTPs, or passwords with other users.
Keep records
Save project requirements, payment receipts, delivery files, and approval messages. These records help support teams review questions or disputes.
Report suspicious activity
If a user asks for off-platform payment, personal financial details, or misleading work terms, contact support before continuing.
Need help?
Contact Prom Marketing Bid support at info@prommarketing.co.in with your registered email, project reference, and a short explanation of the issue.