Frequently Asked Questions
Clear answers for clients, marketing professionals, and visitors reviewing how the marketplace works.
What is Prom Marketing Bid?
Prom Marketing Bid is a marketplace where clients and marketing companies can post project opportunities, and professionals can discover, apply, and manage marketing work.
Who can use the platform?
Businesses, agencies, startups, marketing companies, freelancers, social media specialists, SEO professionals, content marketers, sales professionals, and related service providers can use the platform.
How do professionals apply for a project?
Professionals review the project details, required skills, budget, duration, deadline, and application fee before applying through the platform.
What should clients include in a project brief?
Clients should include business context, target audience, marketing channel, deliverables, expected timeline, budget, required skills, and success metrics.
Are payments secure?
Supported payments are processed through payment partners. Users should never share card details, OTPs, passwords, or private banking credentials with another user.
Can I request a refund?
Refunds depend on the transaction type and project activity. Failed or duplicate payment cases can be reviewed by support when the user provides transaction details.
How does Prom Marketing Bid handle low quality listings?
The platform may review, edit, unpublish, or remove listings that are incomplete, misleading, duplicate, unsafe, or unrelated to marketing work.
How can I contact support?
Email info@prommarketing.co.in with your registered email address, project reference, payment reference if applicable, and a clear description of the issue.